Search
Search

ABOUT US

With over thirty years' experience and an outstanding knowledge of direct mail, we can advise you on the best ways to gain maximum profit for your investment on every single mail piece. Our inside and out knowledge of postage mean you benefit from industry best rates and services. 

We can make your campaign a success; we have the skills and tools needed to succeed, and our data services guarantee that your mailing list accomplishes the highest possible results.

We also purchase consumables in volume, making considerable savings, which we then share with to you. Our service is professional yet personal. We provide the ideal finishing touches, giving you a wide range of options for the promotion of your brand.

OUR HISTORY

Database Direct was founded by Peter Watson and David Bingle in 1988. Initially situated in Ellesmere Port in Cheshire, the Company, provided mailing and response services for the initial five years and during this time led the pack in introducing marketing databases to Clients, a relatively new idea at that time.

In 1993 Database Direct (Scotland) Limited was formed as new operations focus opened in Dunoon with the focus on response fulfillment, telemarketing, and development of marketing databases. Within a year of setting up Dunoon, the Research division, was established. DDL Group has built up a reputation for leading the way in the use of cutting-edge statistical systems to realise the value in client databases. Toward the end of 1997, the two working Companies were converged into a single consolidated organization, called Database Direct Limited. 

September 1998 marked the mailing service move into new premises in Ellesmere Port; a substantial new building fitted out to the requirements of high volume direct mail and despatch services. In 2007, Database Direct Limited re-branded as DDL Group, which is the name of the Company today. Our recent developments have included the creating of a Graphic Design department to ensure clients have the highest response rates, and we have made substantial investment in print and enclosing machinery, therefore expanding our offering to ensure every client need can be met within the one location.

OUR TEAM

Our team consists of dedicated, hardworking individuals that believe the client comes first with an obligation to exceed expectations at every opportunity. We are all very close with many of us having worked with the company for over 10 years or more.

GREG GIRARD

MANAGING DIRECTOR

Having been with the company since 1995 and working his way through the business from data capture operator to technical services manager Greg's in depth knowledge of the company gives him the experience necessary to lead the company as MD. His outside activities include coaching with the local youth football team and raving it up at the weekends to techno music!

KATIE YATES

OPERATIONS DIRECTOR

Over 20 years operational experience with DDL means there is nothing Katie doesn’t know about the workings of the business. She has a passion for quality and processes, making her the perfect lead on the accredited standards and certifications the company holds. Outside of work she loves to bake gluten free cakes and is always popular when bringing them into the office!

LUCY LENNON

CLIENT RELATIONSHIP MANAGER

Lucy has a varied background of experience ranging from working in contact centres, to the print industry and sales based roles. Working with Clients to ensure customer satisfaction is where she thrives. She is part of the local netball community, playing in defence for her team. Not much gets past Lucy!

PETER WARD

CLIENT RELATIONSHIP MANAGER

With a long Marketing career with some of the leading brands, as a Client Relationship Manager, he would welcome the opportunity to understand clients' annual marketing and sales plans, to enhance their business success. Peter enjoys travel, culture and socialising..

Julie Goodwin

SALES MANAGER

Julie has been liaising with DDL’s Clients in both Account Management and Sales roles for over 25 years! Her experience and understanding of our product offerings means she is a font of knowledge to assist Clients with their requirements and queries. She is DDL’s longest standing employee and outside of her
working hours can usually be found eating out, shopping the high street or planning her next holiday or social event.

JUNE CLARK

OPERATIONS SUPERVISOR

June is key in the smooth running of day to day operations within the print, mailing and fulfilment areas, ensuring that priorities and schedules are met. She holds the title of DDL’s ‘Best Baker’ which she is always keen to defend.

JOHN LAMONT

TECHNICAL SERVICES MANAGER

Graduate from Strathclyde University with a degree in Computer Science. Over 5 years development experience with the company. Bit of a fitness freak who can often be found training when not in front of a computer.

ROSE WHITE

HUMAN RESOURCES MANAGER

Along with a Masters Degree in Personnel & Development and Chartered CIPD status, Rose has over 15 years HR experience and truly believes that people are the key to success. Outside of work she spends as much time as possible in the outdoors with her family, including the dog.

LOUISE FRAME

ACCOUNTS MANAGER

With an extensive background in management accounts, Louise has a genuine passion for numbers and keeping the company finance department ship shape. She also loves to be outdoors hiking, come rain or shine and even better if the grandkids are with her.

ANDREW HORE

CONTACT CENTRE MANAGER

Taking over management of the contact centres in 2017 was natural progression for Andy who has outstanding customer service through to his core along with leadership skills and the drive to deliver on Client SLA’s. Along with some friends, he hosts a show and creates podcasts for a local radio station talking about movies, TV, video games, science and technology.

Request a Quote

Please fill in the form below, and we will endeavour to get back to you as soon as possible.

Quote Type:

Quality Marks

STAY CONNECTED

Newsletter

Unsubscribe
Copyright 2019 by DDL Group LTD Terms Of Use Privacy Notice
Back To Top